Returns Policy

Returns Policy

Returns Policy for Parts or Accessories Ordered by Internet Order
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any specially made/special order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract.
If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery,on receipt of the goods you must not unpack the goods, and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Please notify us before returning goods by e-mail or by phone on 0161 832 8646. Failure to do so could see packages refused delivery and returned to mailer.

When returning goods; Please include sender’s name, address and phone number along with a copy of the original receipt and a reason for return.

Goods supplied incorrectly must be notified within 7 working days using the contact details above.

It is recommended that goods are returned by recorded / insured delivery we cannot accept responsibility for undelivered / damaged returned goods.

NRP accepts no responsibilty for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card or Paypal account will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you, or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods only.

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